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POST
Retries KYC for a user in a denied state. The system automatically detects the correct retry path:
  • Persona KYC failed — Creates a new Persona inquiry and returns a new verificationUrl
  • Persona passed, KYC denied — Re-submits stored identity documents without requiring the user to redo Persona verification
Each user can be retried up to 3 times. After that, contact support.
string
required
Bearer token. Example: Bearer sk_staging_your_api_key
string
required
The serviceId of the user to retry KYC for.

Response Fields

The response varies based on the retry path:

After Retry

  • If verificationUrl is returned: Redirect the user to complete Persona KYC again
  • If applicationStatus is returned: The retry is fully automated — listen for KYC webhook events for the outcome
  • In both cases, you’ll receive the same webhook events as the original user creation flow