Users
Retry KYC
Retry KYC verification for a user whose KYC was denied
POST
Retries KYC for a user in a
denied state. The system automatically detects the correct retry path:
- Persona KYC failed — Creates a new Persona inquiry and returns a new
verificationUrl - Persona passed, KYC denied — Re-submits stored identity documents without requiring the user to redo Persona verification
string
required
Bearer token. Example:
Bearer sk_staging_your_api_keystring
required
The
serviceId of the user to retry KYC for.Response Fields
The response varies based on the retry path:After Retry
- If
verificationUrlis returned: Redirect the user to complete Persona KYC again - If
applicationStatusis returned: The retry is fully automated — listen for KYC webhook events for the outcome - In both cases, you’ll receive the same webhook events as the original user creation flow